Do Macys Makeup Salespeople Make Commision

bebe

Date: 12/4/2008 five:27:10 PM
Author: pennquaker09

Date: 12/4/2008 three:49:14 PM
Author: bebe

Date: 12/iii/2008 11:13:20 PM
Author: diamondfan

What kills me is in a bad economy they still don''t seem to give a rat''s barrel near providing expert service. It is ludicrous to me that someone should take to piece of work and so difficult to get something done or to buy something. Also, in many stores, no one ever answers the phone and it just rings and rings endlessly. Then these stores wonder why customers are not clamoring to spend coin in that location.

In my Macy''due south they don''t reply the telephone because they are as well busy chit chatting among themselves. Just yesterday I was making a return at the render/customer service window of Kohls. The clerk was on her jail cell, an obvious personal call. I stood there until she decided her job was more of import than her telephone call!
Another gripe of mine, is the lack of manners displayed by sales assembly to customers. Especially when you have to move out of their way!! I gringe when I feel forced to leave

of their manner. Why don''t they go around? This happened to me yesterday in Toys R United states, numerous times. Information technology happens frequently in Target, Wal-Mart and even the grocery stores.

Back to my original post. The Mgr. of Macy''s emailed me and asked me to call. Judge what - it merely rings and then a prompt to get out a voicemail. Geez! Simply I will not give up.

I''m thankful that I worked in retail and I tin say sometimes. customers think they are in the correct, and they are and then totally wrong. Even when I go out shopping, I notice manner more rude customers than sales associates.

pennquaker, I agree with you likewise. There are ever 2 sides to a story. I witnessed a very ugly, rude client at Wal-Mart a few weeks dorsum. I felt sorry for
the clerk. In fact when it was finally my plough to bank check out, she apologized for the wait and I told her information technology was ok, I understood.

In my situation with Macy''south, I volition not be ugly, nor pushy. In this case, I am right. In that location take been times I''ve questioned a clerk about a price and been wrong, over again, 2 sides to the story

MichelleCarmen

Date: 12/4/2008 7:52:05 PM
Author: thing2of2
Yeah, my friend applied there just she was in schoolhouse and they wanted her to work a lot of hours and so it didn''t really work for her schedule, either. They basically want you to be available always, which as a former clothing store managing director I sympathize, but equally an employee...not then much! And yep, working retail (especially at the mall) actually does suck! Then yous''re not missing much!

P.S. I think their discount is only 25%...which doesn''t impress me much! Almost stores requite you at least xxx-twoscore% off! And at 1 shop I worked at we got 65% off! At present that''s an employee discount!

Where did y'all go 65% off? That certain is a disbelieve. Peradventure I''ll employ where ever that is!

For Nordstrom, the amount of discount y'all get depends upon what position you hold. Managers get more - around thirty-33% and buyers around 40%. I tin''t call back the exact details, however, even with the disounts, you''re basically working for apparel! lol

Musey - I do pay off my credit cards on time, but the deal is I don''t even bear dept. store cards in my wallet. I continue them in my office because I''thou worried if I loose my wallet, someone volition gain access to all my cards, so I never retrieve to grab one of them when I striking the mall.

neatfreak

I''thou with everyone that dislikes Macy''s, their CS is horrid compared to the other big department stores. Anything I CAN buy at Nordstrom''s I do. They are really the best.

MissGotRocks

Through last Christmas, Female parent''s Solar day and my birthday I had accumulated several Macy''s gift cards. I found, however, that I could not apply them and go the coupon discounts as they just apply when using the Macy''s charge card. I said to one sales clerk that I didn''t understand every bit they were as good as cash and there should be some provision for me to get the coupon disbelieve when paying with cash. Course, they want you to accuse everything in the hopes that you won''t pay the bill in total and they will get back some of the discount you received on the coupon. The clerk very rudely told me to go online to complain.

I ended up pooling them together to get a really dainty set of sheets that were on sale - simply I did not get the disbelieve. I accept told everyone in my family - no more Macy''s souvenir cards!

Our Macy''s used to exist Hecht''s - at least their coupons were valid no affair how you paid. I volition e'er miss Hecht''s!

iheartscience

Appointment: 12/iv/2008 11:11:37 PM
Author: MC

Date: 12/four/2008 7:52:05 PM
Writer: thing2of2

Aye, my friend applied there simply she was in schoolhouse and they wanted her to work a lot of hours and so it didn''t really work for her schedule, either. They basically want you to be bachelor always, which every bit a onetime article of clothing store managing director I understand, only equally an employee...not then much! And yeah, working retail (specially at the mall) really does suck! So you''re non missing much!

P.S. I recall their discount is simply 25%...which doesn''t impress me much! Almost stores give you at least xxx-forty% off! And at i shop I worked at we got 65% off! Now that''s an employee discount!

Where did you get 65% off? That certain is a discount. Maybe I''ll use where ever that is!
For Nordstrom, the amount of discount you get depends upon what position you hold. Managers become more than - around 30-33% and buyers around twoscore%. I can''t think the verbal details, however, fifty-fifty with the disounts, you''re basically working for wearing apparel! lol

Musey - I do pay off my credit cards on time, simply the bargain is I don''t even bear dept. store cards in my wallet. I keep them in my office because I''g worried if I loose my wallet, someone will gain access to all my cards, so I never think to grab one of them when I hit the mall.

Sorry MC-just seeing this! The store I worked at with the 65% off actually went out of business concern...wonder if that''south why?! Hahaha! Information technology was called Sigrid Olsen and was a Liz Claiborne visitor. Actually, when the store first opened we got twoscore% off, but the clothing was so expensive that even with forty% off the clothing was still pricey. (I''one thousand talking $89 PLAIN T-SHIRTS! Seriously! I mean I will driblet some $ on clothes but I volition not buy a $90 plain sometime lady t-shirt.) They wanted us to wear their clothes, so they upped the discount to 65% off. Now that fabricated a divergence!

The wear was targeted to older women so I never really bought annihilation...but I did buy my mom stuff all the time! She has the cutest clothes she''s ever had because I worked at that shop! She was and then depressed when it closed...she came and bought then much stuff before it closed! I don''t know where she''ll become her dress at present...there''s no going back after a disbelieve like that!

Carbonlove

Engagement: 12/4/2008 3:07:58 PM
Author: thing2of2

Appointment: 12/i/2008 12:sixteen:26 PM
Author: MC

Date: 11/29/2008 5:49:59 PM
Author: Oasis

I hate Macy's for many reasons, and this is one of them.

I refuse to shop there. I had a horrible experience with them last spring, and that was the last time I bought anything there.

Nordstrom's, however, if they sell it, I'm buying it there. Best. Store. Ever.

What happened with your Macy'south feel?
I shop at Nordstrom a lot and recently applied there and given a phone interview and was appauled by the questions asked. They pretend to exist all most the customers and client service, just the questions the 60 minutes lady asked were all about how I'd push button items on customers and she wanted examples of how I'd approach those entering my dept. and how I'd lure them in. It was horrifying and seeing their perspective and greed had lowered my stance of them. I judge all retailers are that way

Nordstrom isn't any meliorate than the residuum of them.

Well, they are in the business of selling things, MC!

Of grade they want to know how a salesperson will make sales! If they didn't have good salespeople they wouldn't exist in business!
I recollect one-half the reason their customer service is so great is that their salespeople piece of work on committee. Information technology doesn't bother me because they've always bent over backwards to make me happy!

Exactly Thing2of2! I worked at Nordstrom for 5 years in college. Nordstrom employees work on committee and it is like having your ain business organization and they supply you with the merchandise. Basically, y'all are in control of your own pay. You take to be able to be a good salesperson and create personal clients. I never once attended a meeting where I was asked to "push button" items on people. I was taught how to provide swell customer service so that people would buy, such as observing what the customer was wearing to go an idea of their personal style, asking them what they were looking for, and and then bringing out items I thought they would like. I as well was taught how to fit items properly. I would human action similar a shopping buddy to the client and helped them make their decision. It actually is more like having a personal shopper if yous get a salesperson who takes pride in manner. Macy'south employees don't make committee unless the piece of work in article of furniture, cosmetics or shoes. Therefore, they don't need to go higher up and beyond because their paycheck will be the same no affair what.

Also, non everyone is always going to experience their shopping experience is to their standards. If a shop upsets you just ask for the manager and and so if you lot tin't exist helped you can always enquire for the shop manager or commune manager. Anyway, dorsum to the topic at hand...Bebe, if they manager doesn't get back to you quickly you lot should try to go into the shop and bring them a picture of the glaze from Nordstrom. Who knows?...it may have been a mistake like someone said. If it was marked upwards then ask them to toll lucifer it to Nordstrom. Otherwise I would return the item and purchase it at Nordstrom. It doesn't make whatever sense that the prices are that much different since at that place is a suggested retail price.

Let me also add together that retail does suck. And I'm happy not to be working in retail more due to rude customers than big business every bit Pennquaker09 said.

bebe

Engagement: 12/12/2008 vii:34:53 AM
Author: Carbonlove

Date: 12/4/2008 iii:07:58 PM
Author: thing2of2

Date: 12/1/2008 12:16:26 PM
Author: MC

Engagement: 11/29/2008 5:49:59 PM
Writer: Haven

I hate Macy''s for many reasons, and this is i of them.

I decline to shop in that location. I had a horrible experience with them last jump, and that was the terminal time I bought anything there.

Nordstrom''s, however, if they sell it, I''m ownership it at that place. All-time. Store. Ever.

What happened with your Macy''due south experience?
I shop at Nordstrom a lot and recently applied there and given a phone interview and was appauled by the questions asked. They pretend to exist all nearly the customers and client service, but the questions the Hr lady asked were all about how I''d push items on customers and she wanted examples of how I''d approach those entering my dept. and how I''d lure them in. It was horrifying and seeing their perspective and greed had lowered my opinion of them. I guess all retailers are that way

Nordstrom isn''t whatever better than the rest of them.

Well, they are in the concern of selling things, MC!

Of class they want to know how a salesperson will brand sales! If they didn''t take good salespeople they wouldn''t be in business!
I think half the reason their customer service is then smashing is that their salespeople work on commission. It doesn''t bother me because they''ve ever aptitude over backwards to make me happy!

Exactly Thing2of2! I worked at Nordstrom for 5 years in college. Nordstrom employees work on committee and it is like having your own business and they supply you with the merchandise. Basically, you are in command of your ain pay. Yous have to exist able to be a good salesperson and create personal clients. I never in one case attended a meeting where I was asked to ''push'' items on people. I was taught how to provide great customer service so that people would buy, such as observing what the customer was wearing to get an thought of their personal manner, request them what they were looking for, so bringing out items I thought they would like. I also was taught how to fit items properly. I would act similar a shopping buddy to the client and helped them brand their decision. It really is more like having a personal shopper if y'all get a salesperson who takes pride in fashion. Macy''s employees don''t brand commission unless the work in furniture, cosmetics or shoes. Therefore, they don''t demand to go above and beyond because their paycheck volition be the aforementioned no matter what.
Also, not everyone is e'er going to experience their shopping experience is to their standards. If a store upsets you just ask for the manager and so if you can''t be helped you can e'er ask for the store director or district manager. Anyway, dorsum to the topic at manus...Bebe, if they manager doesn''t get back to y'all quickly you should try to become into the store and bring them a picture of the coat from Nordstrom. Who knows?...it may have been a mistake like someone said. If information technology was marked up then ask them to cost friction match it to Nordstrom. Otherwise I would render the item and buy it at Nordstrom. Information technology doesn''t make whatsoever sense that the prices are that much different since there is a suggested retail price.

Let me also add together that retail does suck. And I''thou happy not to be working in retail more due to rude customers than big business as Pennquaker09 said.

Carbonlove, I practice intend to accept a motion-picture show of the coat from Nordstrom. The Macy''s I bought it from is quite a distance from my home, so driving there but for this issue is a trouble. I''ve left a message for the mgr. and I''ve notwithstanding to hear from him. I will never buy another item from this store.

Carbonlove

Bebe, it is also bad they still haven''t responded. I merely noticed the date on the thread. Information technology has been mode besides long! They should have responded to yous within 48 hours.

777_LDY

A few years ago I bought a pair of boots from Neiman''southward for effectually $400 on auction. I was happy with the price considering they were something like 65% off what Neiman''s claimed was the original toll. A few days later on I saw them on the Nordstrom''south site and the original price was several hundred less than what Neiman''s claimed. Granted, I paid less that what I could have gotten them at Nordstrom''south for, but, I was still incredibly annoyed...

What I did was I called the manufacturer of the boot to find out what their suggested retail price was. What I found out was that Neiman''south actually sold information technology at the suggested retail toll, but for some reason Nordstrom''s sold it for less to begin with. They have that choice if they don''t feel like an particular will move out of the store considering it is too expensive or not a popular proper name make for the surface area.

I know that Guess is a very pop name for Macy''southward, whereas at Nordstrom''s it would have to compete up against other major contemporary designers, which is why it was probably less expensive. I would check online, or phone call the manufacturer to find out the ''suggested'' retail value.

Gypsy

I'm a big time Nordies fan myself. The merely time I shop at Macy'due south anymore is when I have gift cards there. They are a very pop gift carte vendor, then for birthdays (the wedding), etc. I do e'er seem to find myself with giftcards from them, but I use them for John's work dress shirts and ties. I can't stand their customer service, and I too have found information technology for less at Nordstroms, with better service and a no hassle render if needed. Don't blame you for being ticked, you've gotten a lot of skilful advice on this thread though. Very informative.

sap483

Date: 12/iii/2008 3:19:34 PM
Author: musey
Macy''s as well suuuuuuuuuucks in the credit card section. My husband opened an account in May to get the solar day-you-open-a-macy''south-card disbelieve on his wedding suit, put his suit on the carte du jour, paid the bill the day it came, and hasn''t used the carte since. He got a beak 2 months later stating that he''d never paid the first i and that there was now a late fee. He chosen their CS and was told that it was a bleep in their system and that they''d take care of it. A calendar month after that he got another bill with additional late charges, so he called AGAIN and fabricated the CS rep tell him that it was completely taken care of before he''d hang up with him.
He checked his credit score terminal week and, lo and behold, he has MULTIPLE late charges listed from Macy''due south which significantly hurts his otherwise stellar credit score.

SOOOOOO non worth the additional x% off his adapt (or whatever it was). Sheesh.

Oh wow, I had almost the exact same feel too. I opened up a card so that I could take advantage of the star rewards plan with our hymeneals registry. I bought an item and then returned information technology 2 days later only they didn''t credit my account for it, plain a billing blip. Then two months later I went to become employ my card to make a purchase and then that I could use a 20% off coupon and the Sales Acquaintance had to patch me through the credit dept because they had suspended my carte. It was embarrassing to say the to the lowest degree, just the worst part was that it ended up on my credit written report besides. I''ve been working with a lawyer to go it cleared...

bebe

I actually had a few minutes this by Saturday morning while shopping in the same mall as the shamed Macy''due south. I went upwardly to the executive part and asked for the mgr.
Non there, out on the floor, simply should be back in the role later that morning. I wasn''t about to expect around, could have been there all day. I will just let it become, I won''t put
amy more effort ito this. Only I will not store there once again, e'er.

Haven

Appointment: 12/1/2008 12:sixteen:26 PM
Writer: MC

Date: 11/29/2008 5:49:59 PM
Author: Haven
I hate Macy''s for many reasons, and this is one of them.
I refuse to shop there. I had a horrible feel with them last jump, and that was the last time I bought anything there.
Nordstrom''s, withal, if they sell it, I''m buying information technology there. Best. Store. Ever.

What happened with your Macy''s experience?
I shop at Nordstrom a lot and recently applied there and given a phone interview and was appauled by the questions asked. They pretend to be all about the customers and customer service, just the questions the Hr lady asked were all about how I''d push items on customers and she wanted examples of how I''d approach those inbound my dept. and how I''d lure them in. It was horrifying and seeing their perspective and greed had lowered my stance of them. I estimate all retailers are that style

Nordstrom isn''t whatever better than the rest of them.

Ick, that''south unfortunate to hear near your Nordstrom interview. I''ve always had extremely positive experiences at Nordstrom. Several years ago I purchase a suit there, and so went back about a week later and saw the suit on sale. I asked the SA if I could bring in the suit for a price aligning, she said "No need to" and credited my carte du jour over $80 on the spot. She had no thought if I really purchased the conform, she just trusted me. They''ve gone out of their way for me in the shoe department multiple times, besides. I wearable a x narrow, which is hard to find, simply Nordstrom always makes the actress phone call, search, or whatever is needed to help me out. Yes, they brand more sales that manner, only I''ve never had that kind of service at any other department store.

Okay, Macy''due south. I should preface this by maxim I''m a Chicagoan, then I had some hard feelings when they bought out Marshall Field''s, anyway. Simply, I warmed upward to them over time because I liked their products. Macy''s is definitely non as nice equally Field''due south, but it was better than aught.

I purchased 3 dresses at Macy''s for a rash of conjugal showers, all at full cost. I can''t remember at present, but Macy''south price aligning policy is either ten or 12 days, and whatever information technology was, I saw that the dresses were all now $29 a slice (instead of the $59 to $79 I paid for them) the 24-hour interval afterwards the cost adjustment catamenia. Okay, I''one thousand a big girl, I get that companies have policies, but I as well had these three dresses at home hanging up in their purchase numberless, tags on, unworn. I asked the SA if she could adjust my price, and she said No, pitiful. So, I asked my sister to go them from my place and meet me at the store (nosotros were meeting for lunch, anyway.) My sister brought the dresses, I returned them, and subsequently I did the return the SA told me I could non re-purchase those dresses for 48 hours. Another policy. Fine.

My sister said "Oh, then I''d like to purchase them, please." The SA said "Absolutely non! We are not in the business organisation of beingness scammed by trivial girls.* And don''t even think about bringing a friend in to buy these, either. I''m going to take these dresses in the back now."

It''southward one thing to attach to a store''s policy. It''s an unabridged different matter to insult your potential (and now ex-) customers, and hide merchandise so it can''t be purchased.

The funny thing is that I went shopping in the mall with my sis, and didn''t find what I was looking for. I went back to Macy''s later that twenty-four hours, found the dresses on the rack, and purchased them with a different card. And that was the final time I''ve shopped in that location. We have far too many shopping options in my neighborhood for me to spend money at a shop with rude employees.

My all-time friend and husband have besides had some awful experiences at Macy''due south, too.

*Notation--We were 27 and 22 at the time. Young, but certainly not little girls.

Haven

Penn--I hear y'all about the rude customers issue. A very dear friend used to work as a manager for Wal Mart and you wouldn''t believe the things people said to her. I worked retail during high school and higher, and people were rude. The worst was a adult female who berated me because the store didn''t sell a particular sweater in the verbal color she desired.

I nigh forgot my virtually recent Nordstrom love story--my hymeneals shoes! The shoes went on sale months afterwards I bought them, but months before our wedding. I was way past the render and price adjustment dates, but what did they do? They credited my bill of fare for one-half the price. They''re just lovely at Nordstrom.

oobiecoo

Appointment: 12/23/2008 11:fourteen:46 PM
Author: Haven

Date: 12/1/2008 12:16:26 PM
Author: MC

Date: 11/29/2008 5:49:59 PM
Author: Haven
I detest Macy''s for many reasons, and this is one of them.
I refuse to shop there. I had a horrible experience with them last jump, and that was the last fourth dimension I bought anything there.
Nordstrom''due south, even so, if they sell it, I''m ownership information technology in that location. Best. Store. Ever.

What happened with your Macy''southward experience?
I store at Nordstrom a lot and recently applied there and given a phone interview and was appauled by the questions asked. They pretend to be all nigh the customers and customer service, but the questions the Hour lady asked were all about how I''d button items on customers and she wanted examples of how I''d approach those inbound my dept. and how I''d lure them in. It was horrifying and seeing their perspective and greed had lowered my opinion of them. I judge all retailers are that fashion

Nordstrom isn''t whatsoever amend than the rest of them.

Ick, that''s unfortunate to hear about your Nordstrom interview. I''ve always had extremely positive experiences at Nordstrom. Several years agone I purchase a adapt in that location, and then went back about a week later and saw the suit on sale. I asked the SA if I could bring in the suit for a price adjustment, she said ''No need to'' and credited my bill of fare over $80 on the spot. She had no thought if I really purchased the suit, she just trusted me. They''ve gone out of their way for me in the shoe section multiple times, as well. I article of clothing a ten narrow, which is hard to find, but Nordstrom e'er makes the actress call, search, or whatever is needed to assistance me out. Yes, they brand more than sales that fashion, only I''ve never had that kind of service at any other section store.
Okay, Macy''due south. I should preface this by saying I''one thousand a Chicagoan, and then I had some hard feelings when they bought out Marshall Field''s, anyway. Only, I warmed up to them over time because I liked their products. Macy''due south is definitely non as prissy every bit Field''south, but information technology was better than nothing.

I purchased three dresses at Macy''due south for a rash of bridal showers, all at total price. I tin''t remember now, but Macy''s toll adjustment policy is either ten or 12 days, and whatever it was, I saw that the dresses were all now $29 a piece (instead of the $59 to $79 I paid for them) the day later on the price aligning period. Okay, I''m a big daughter, I get that companies take policies, but I also had these three dresses at habitation hanging up in their purchase numberless, tags on, unworn. I asked the SA if she could adjust my price, and she said No, pitiful. So, I asked my sister to get them from my place and meet me at the shop (we were meeting for lunch, anyway.) My sis brought the dresses, I returned them, and afterwards I did the return the SA told me I could not re-purchase those dresses for 48 hours. Another policy. Fine.

My sister said ''Oh, and then I''d like to buy them, please.'' The SA said ''Absolutely not! Nosotros are non in the business organization of existence scammed by little girls.* And don''t even think about bringing a friend in to purchase these, either. I''k going to take these dresses in the dorsum now.''

It''s one thing to adhere to a store''s policy. It''southward an entire different thing to insult your potential (and now ex-) customers, and hide merchandise and then it can''t be purchased.

The funny thing is that I went shopping in the mall with my sister, and didn''t detect what I was looking for. I went back to Macy''s later that day, constitute the dresses on the rack, and purchased them with a dissimilar carte. And that was the final time I''ve shopped there. We take far too many shopping options in my neighborhood for me to spend money at a store with rude employees.

My best friend and husband have also had some atrocious experiences at Macy''southward, too.

*Note--We were 27 and 22 at the time. Young, just certainly not little girls.

I worked at The Limited for a summertime and this was standard for us. I believe we did admittedly NO price adjustments. When people asked about returning and buying back the item at a lower price, nosotros had to tell them that the item would be going into the dorsum to be "processed" and information technology wouldn''t be out again for at to the lowest degree 48 hours if at all! That was one of the worst jobs of my life.

Haven

oobie--YUCK! That must have made for some uncomfortable situations at The Express. I''m very glad to be done with working retail. I''ve idea about getting a part-fourth dimension job during the summers when I''m off from my education task, simply then I remember how much I hated retail and commit to teaching summertime school instead!

bebe

Date: 12/26/2008 4:51:36 PM
Writer: Haven
oobie--YUCK! That must accept made for some uncomfortable situations at The Limited. I''thousand very glad to be washed with working retail. I''ve idea virtually getting a part-time job during the summers when I''1000 off from my teaching job, but so I remember how much I hated retail and commit to teaching summertime school instead!

I have always felt bad for the sales associates that had to clean up all those trashed dressing rooms. I never leave a dressing room with clothing thrown on the flooring.
Simply yesterday I was in Zara''south (Houston Galleria) with my girl. The place was a disaster. Non but were the dressing rooms a horrid mess, but the sales floor had clothing
tossed around. We didn''t stay long.

Gypsy

Hmm... MC, I'm sorry but I'thou confused. Information technology sounds similar they wanted to notice out your sales skills. Ultimately, they are sales people and customer service is a tool to retain customers. It's not done out of the goodness of their hearts, it'southward done to make a sale, if not at that time, then subsequently. Which is what Nordstroms capitalizes on. I'thou confused that y'all would concord that confronting them or being disillusioned by it. Obviously their Hr recruiting works to get them customers and keep them, because they are one of the few companies that didn't have desparate Christmas Sales going on, store closures, and the hiring of incompetent holiday assistance.

Just wondering why you hold that interview against them.

Steel

Date: 12/22/2008 10:19:22 PM
Author: bebe
I actually had a few minutes this past Saturday forenoon while shopping in the same mall as the shamed Macy''s. I went up to the executive office and asked for the mgr.
Not in that location, out on the floor, only should be dorsum in the function after that morning time. I wasn''t virtually to await around, could take been at that place all 24-hour interval. I volition just let it get, I won''t put
amy more effort ito this. But I will non store there once again, ever.

I don''t know if I believe this anymore. Are managers allowed to leave the floor with nobody else in charge? If he/she was still in the store why couldn''t they use the announcer to telephone call him/her back to deal with your complaint? I wonder if this is a fob off? I have noticed the increasing amounts I have been told that the 10 is at luncheon, away from their telephone/desk, not in today, personall solar day, holidays etc, with nobody else in the whole broad earth able to talk to me about that result until he/she gets back. I don''t believe it anymore and continue asking for his boss, her boss, his manager, the CEO! etc until I get somebody to help me. It worked the final time I did it.

I sympathize if you do not desire to waste product more fourth dimension, but I was looking forward to hearing if y'all got satisfaction from Macys.

bebe

Date: 1/8/2009 6:20:39 PM
Author: Steel

Date: 12/22/2008 10:xix:22 PM
Writer: bebe
I really had a few minutes this past Sabbatum morning time while shopping in the same mall equally the shamed Macy''s. I went upwards to the executive office and asked for the mgr.
Non there, out on the floor, but should be back in the office later that morning time. I wasn''t about to wait effectually, could have been at that place all day. I will only let it become, I won''t put
amy more effort ito this. But I will not shop at that place once again, ever.

I don''t know if I believe this anymore. Are managers allowed to get out the flooring with nobody else in charge? If he/she was nonetheless in the store why couldn''t they employ the announcer to call him/her back to deal with your complaint? I wonder if this is a fob off? I take noticed the increasing amounts I take been told that the X is at luncheon, abroad from their telephone/desk-bound, not in today, personall day, holidays etc, with nobody else in the whole wide world able to talk to me virtually that issue until he/she gets back. I don''t believe it anymore and keep asking for his boss, her boss, his manager, the CEO! etc until I get somebody to help me. It worked the last time I did it.
I sympathise if you lot do non want to waste more time, but I was looking forrard to hearing if you lot got satisfaction from Macys.

Steel, I couldn''t wait for someone else and I also didn''t want to waste my fourth dimension retelling the whole incident, just to be told "I''d accept to speak with the mgr. since he was the ane who knew about it, blah apathetic." I know I should stand up for myself on this matter, but it''due south done and for me, over. I haven''t ready a foot inside that shop since and will not. The whole thing actually gets me mad. Information technology almost seems as if we are forced into accepting this blazon of mgmt. Grrr!

Steel

I am sad Bebe.

Re-reading my mail, it sounded ambitious and information technology was in no style meant to exist. I was feeling your frustration and having a vent of my own. It did not read every bit I intended to write. I go how things go under your pare. Sometimes you have to protect your sanity and walk away - especially when it is non a huge outcome. I responded initially considering this type of crap bugs me. Whatever happened to honest pay for an honest days work? Exercise not inflate prices and try to mislead your customers. Simply charge a consistently fair toll; to me that is the only real mode to secure a happy, reliable and most importantly returning consumer base.

Once again, lamentable.

bebe

Date: 1/9/2009 7:35:40 PM
Author: Steel
I am sorry Bebe.
Re-reading my post, it sounded ambitious and it was in no way meant to be. I was feeling your frustration and having a vent of my own. It did not read as I intended to write. I get how things become under your pare. Sometimes you accept to protect your sanity and walk away - peculiarly when it is non a huge upshot. I responded initially because this blazon of crap bugs me. Whatsoever happened to honest pay for an honest days work? Do not inflate prices and effort to mislead your customers. Just accuse a consistently fair price; to me that is the only real fashion to secure a happy, reliable and most chiefly returning consumer base.

Again, sorry.

Steel, no impairment done. In no way did I take your post as agressive ! This garbage bugs me as well and in normal situations I would be all over it. Just this was during the madness of the holidays and also at a Macy''s I don''t frequent. I feel we are forced to accept this kind of treatment from many businesses. Wall Street and our Gov''t included.

partgypsy

I guess I am weird only I like my local Macy''s store. It''s in a mall that is very user-friendly to my house, and of that mall information technology is the nicest and the friendliest staffed. Many times I haven''t had the most recent coupons, only they will scan them at the register without asking then I get more off. The bag I got there this fall (a certain fossil tote) was thirty bucks cheaper than anywhere I saw online. I go all antsy feeling shopping at places similar Marshalls where everything is crowded together with no rhyme or reason, while the Macy''s is nicely laid. I don''t think everything at that place is a bargain (for example I don''t buy jewelry or children''s clothes there). However since I can''t afford to shop at the really ritsy shops I probably take lower benchmarks and so are pretty easy to delight.

bebe

Date: i/12/2009 three:45:56 PM
Writer: office gypsy
I guess I am weird but I like my local Macy''s store. It''s in a mall that is very convenient to my firm, and of that mall information technology is the nicest and the friendliest staffed. Many times I oasis''t had the near contempo coupons, but they will browse them at the register without request so I get more off. The purse I got there this fall (a sure fossil tote) was thirty bucks cheaper than anywhere I saw online. I get all antsy feeling shopping at places similar Marshalls where everything is crowded together with no rhyme or reason, while the Macy''due south is nicely laid. I don''t call back everything there is a deal (for example I don''t purchase jewelry or children''s clothes there). All the same since I can''t afford to store at the really ritsy shops I probably have lower benchmarks and so are pretty piece of cake to please.

part gypsy, my local Macy''s has been closed since Hurricane Ike. I doubt they reopen. Only in a pinch, if I HAD to accept something, I would at to the lowest degree look in there. Simply I generally stayed out of at that place. This item Macy''s had a dismal inventory, forcing many local shoppers to store elsewhere. It wasn''t inviting. Some of the clerks were nice, i lady I saw there yr later yr. I''thousand sure not all Macy''due south are like this one almost me. I tin can''t store at Marshalls either. Just too much stuff!

partgypsy

I''m thinking that stores may vary in their quality, or I just got lucky, or developed a relationship with a few of the salespeople. I do have to admit I did have hard feelings at first at Macy''s taking over Marshall Fields. It was a big treat when I was growing up to shop at the Marshall''s Field''s in downtown Chicago and swallow at their cafeteria at the elevation floor. My sister and mother-in-law beloved Nordstroms. I have gone with them to Nordies before and can attest to their courteous and attentive salespeople. I similar their temper, information technology''south just likewise rich for my blood to shop there as well regularly if at all.

gryffindor

Wow, I'k pitiful to read that so many of you have had negative experiences at your Macy's because I accept to say that I love Macys! My favorite i is the 1 in Manhattan. The past few years I've shopped there a lot and had their highest credit carte level and I've gotten a lot out of it. I've gotten hundreds of dollars back in Star Rewards certificates on my credit menu purchases, and I can use those like cash to buy anything in the store including make-up. The higher levels of their credit carte comes with free souvenir wrapping and alterations, so I ever get presents gift wrapped to print FF'south family (they think I actually wrap those presents, hehe!)

I've bought a off-white number of things at discounts that aren't normally sold at any other cost only retail. For example, Macy'south volition give 15% off (or perchance it's 20%?) a Kate Spade or Coach handbag at their semi-almanac Friends & Family Sale merely the same exact bag never goes on auction at the Kate Spade or Omnibus stores right side by side door to Macy's in the mall. A few weeks ago I decided to buy a very pricey Tag Heuer spotter FF has been eyeing as a future wedding present. With the power of multiple discounts they could apply, I got the retail cost knocked down by 25% (before tax) and I volition exist getting a huge reward certificate back on the credit carte du jour to more make up for the tax. I haven't been able to detect any Tag retailers in my town who could match the discount Macy'south gave me. They've been shocked at what I paid at Macys. I've had sales associates assist me return items manner past their render expiration policy, and I at least get store credit which is ameliorate than having the detail collect dust in my flat.

I've never had a problem with their credit card customer service, a few years ago they helped me resolve a huge accuse dispute very professionally . Nevertheless, today was the first time that I called the credit card and I think I got sent to India...I promise this was simply a fluke and isn't going to be a regular occurrence considering then my opinion volition change

Do Macys Makeup Salespeople Make Commision

Shame on you Macy''s !!

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